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How to check agent performance?

Step1 Login to admin panel

Dialer Landing Page

1 Click on visit admin panel button.

Admin panel Login form

2 Add given login details into login form and click on Login Button.

Step2 Check Agent performance.

Link to Agent Preformance Page

1 Click agent performance link from left side menu.

Agent Performance Report Page

2 Agent Performance, select date range, campaign, usergroup, users, shift, display type and click submit Button.

Download agernt performance Report

3 Reports will be automatically generated just under the form, if you want to download any report then just click on download button.

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