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FAQ's

How to download, Install, Configure and Connect a Soft-phone with dialer360?

Step1 Disable Web-phone.

Avatar Landing Screen

1 Open our landing page and click admin panel Button.

Admin Login Screen

2 Add given login details into login form, opened in a new tab.

3 Click Phones button in Users section form left menu.

4 Check your phone no from phone list and Click on Edit button from actions column.

5 Select N from options with label is_webphone and hit Submit.

6 That’s it, your web-phone is now successfully disabled.

Step2 Download Soft-phone.You can use any Sip phone, in my case I am using X-lite

1 Search X-Lite download in google search bar or go to our download page

2 Download X-Lite latest version for windows or mac according to your OS.

3 Wait for downloading X-Lite .exe file.

Step3 Installation

1 Run .exe file from your downloads folder and Click Next.

2 Accept terms and conditions, and Click Next.

3 If you want to change destination folder you can otherwise Click Next.

4 Now just click on install button to start installation.

5 Wait for a moment.

6 Congrats! Your X-Lite is successfully installed and ready to use, click Finish.

Step4 Configrations

1 Open X-Lite from your desktop shortcut.

2 Click Softphone -> Account Settings.

3 Add account details given to you.

4 Wait for a moment, your phone is getting ready with available sign.

5 That’s it, a green signal means you’re ready to go.

Step5 Connecting Agent Panel

Avatar Landing Screen

1 Go back to our landing page and click agent interface Button.

Agent Login Screen

2 Add given login details into login form and select one of assigned campaigns or refresh campaign list with refresh button and hit Submit.

Agent Loading Screen

3 Wait for a moment while interface is building.

4 As you are logged in to your Agent Interface you’ll receive a call on your sip-phone which means connection is Ready to go.

Just send a request and grab your demo or place an order with us

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