Best AI Solution
AI-Powered Answering Machine Detection
Our AI-driven answering machine auto-identify answer calls as human or Voicemail. Reduce unproductive calls, enrich customer communication, and increase efficiency by providing the best possible experience to customers.
Trusted by over 300 business
What is AI Answering Machine Detection?
AI answering machine detection is a machine recognition technology that uses AI algorithms to determine whether a call has been answered by a human or a voicemail system.
It quickly auto-identifies the calls and enables you to classify the number you are dialing as answered by a human or voicemail. So, reduce human-to-machine interaction and minimize the delay in customer connection.
How it Work
How does AI AMD Increase Outbound Call Center Efficiency?
Without automation, detecting voicemails and logging the outcome of each call is left to the agents. AI answering machine detection can help outbound call centers improve efficiency and productivity by reducing the time spent on non-productive tasks.
AI AMD auto detects the human and voicemails, which gives you a realistic number of calls picked up by potential leads. It terminates unproductive calls after detection, which reduce unnecessary talk time and improve agent performance by connecting prospective leads.
Benefits of AMD
Unlocking the Benefits of AI-Powered Answering Machine Detection
Virtually 100% Accuracy
Our AI answering machine accurately detects and differentiates between human voices and answering machine messages that reduce errors and improves overall performance.
Improve Customer Experience
Customers want clear communication. With answering machine accurate detection, customers are not kept waiting on hold and can be directed to the appropriate self-service options.
Increase Call Center Efficiency
AI answering machine detection automates the process of identifying and responding to customers. Fast classification of the system minimizes the delay in customer connection.
Our technology provides a 95% success rate. Empower your agents to be more productive by filtering out voicemail and machine answers automatically.
Powerful Features of AI answering machine detection
Our AI answering machine detection support multiple languages, making it easier to communicate with customers from around the world. No language barrier, detect accurately, and switch customer’s language seamlessly.
By using the latest Artificial Intelligence technology, our AI-AMD detects background noise, frequency, tone, and many other audio characteristics to deliver the best AMD mechanism in the industry.
The AMD system can be customized to meet specific needs, such as setting the minimum length of the greeting or adjusting the noise threshold to accommodate different types of calls.
Monitor call center operations in real-time and provide valuable insights to managers such as call volume, duration, and other metrics to evaluate performance and improve efficiency.