#1 Automated Dialer
Auto Dialer Software:
Auto Phone Dialing System
Auto Dialer is an advanced auto-dialing solution for outbound contact centers. It auto-dials unlimited numbers, connects agents with live calls and leaves a pre-recorded voice message. Highly useable for marketing, promotion, fundraising, and notification purpose.
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Auto Dialer Overview
What is Auto Dialer software?
The Auto Dialer is an outbound dialing solution that dials multiple calls from an assigned list. It connects the prospect with the agents or bypasses unproductive/ unanswered calls immediately. It also broadcasts voicemail and provides a keypad responding option. The Auto Dialer software is subdivided into Predictive, Progressive, and Power Dialers.
Types of Auto Dialer
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Auto Dialer software
There are different types of auto dialers that are all highly productive and useful with different features and services. you can choose the best one after understanding the fundamental functionality of these auto-dialers.
A predictive auto dialer dials multiple calls simultaneously by predicting the agent’s time availability. The predictive auto dialer dials multiple numbers for each agent but only transfers connected calls. The predictive dialer also skips unproductive calls, answering machines, etc.
It auto-manages multiple campaigns, sales and provides on-time reports. It is a perfect tool to target a large audience in a short time. A predictive dialer mainly converts an agent’s idle time into productive talk time. Read More
A fast auto dialer that provides dialing speed control to the agents where they can dial the next number through a click according to their convenience and availability. The agents can also start auto-dialing mode. Read More
Awards
Award-winning customer service
Due to our innovative solution for call center organization, our company recognized as a leading company.
Automated Solution
Dialer360 Auto Dialer software conveniently manages everything automatically. It auto manages dialing, campaign, sales, and results, thus preventing wasted time and energy over manual work while streamlining the dialing process.
Maximum Productivity
Auto dialer provides fast dialing and is a convenient solution that manages multiple campaigns effortlessly. It properly utilize the agent's idle time and provides unlimited dedicated leads for sales conversion.
Cost Effective
Auto dialer is the most economical solution for dialing and voicemail broadcasting at large scale. It requires no equipment installation, contract or annual subscription. Pay only for what you use with our Pay as You Go pricing.
Feature List
Dialer360 Auto dialer Features
Our Auto Dialer software facilitates businesses through various value-added features, which include but are not limited to campaign building, dialing, process automation, setting up support, etc.
Live Transfers To Agent
Auto Dialer software dials unlimited numbers and only transfers calls answered by prospects to the agent. It perfectly utilizes the agent's time and provides more sale opportunities.
DNC List
Autodial Software ensures the safety and compliance of your campaigns. You can add restricted numbers to the DNC feature of the auto dialer in order to avoid calling or broadcast messages to numbers included in the DNC list.
On-time Statistics and Results
It auto-generates on-time statistics, results, and analysis. It’s highly valuable for performance measurement and decision-making. With these helpful features, you can get accurate campaign results conveniently.
Press-1 Campaign
Get dedicated leads and customer response through the Press-1 campaign. It is a keypad based response prompt for your target audience. The audience can call back or respond by pressing through a number of options incorporated through the Press-1 campaign.
Auto Redial
The Auto Dialer is integrated with a smart redial feature that saves unanswered numbers and can redial automatically or through a schedule.
Local Caller ID
Local Caller IDs can also be provided with the Dialer360 Auto Dialers. This feature helps you make multiple calls to people with their respective area codes, thus creating a trustable and strong connection with the prospect.
Auto Recording And Monitoring
The dialer records and monitors live calls which helps in training along with quality and compliance.
Text To Speech
You can broadcast pre-recorded voicemail through Robo Dialer or simply use the text-to-speech feature allowing you to broadcast your message through a system generated voice.
Multi-Tenant
The dialer allows you to manage multiple campaigns simultaneously. You can cover a large audience in a short time with multi-tenant architecture.
CRM Integrations
Dialer360 can integrate with
your favourite CRM
Application & Usage
Where can the
Auto Dialer be used?
- Political Campaigns
- Marketing and advertisement
- Fundraising campaigns
- Market research and product promotion
- Emergency notification and reminder
- Phone Surveys
Have a Questions?
FAQ's
There are multiple auto dialers. Every auto dialer software performs similar basic functions however has some different features and functions too.You can choose the best auto dialer according to your campaign’s requirements and needs. It will help you get the desires results more effectively.
The predictive dialer is the most predictive dialer. It can instantly auto-dials multiple numbers through time prediction analysis. It perfectly connects the agent’s idle time into talk time and provides 5x more leads and sales. The power dialer allows the agents to control the dialing pace through per call on click or auto-dialing mode. It’s also very effective and helps the agents to maintain efficiency and quality too.
Progressive auto dialer first previews the contact to the agents before dialing. The agent can get an idea about the customer and can prepare themselves too. Robo dialer simply keeps on auto broadcasting voicemail. It’s the fastest and economic way of broadcasting voicemail in a large abundance.
You can choose the best auto dialer according to your campaign requirements and targets. Every dialer is highly productive, convenient, and useful for managing large campaigns conveniently.
Undoubtedly, an autodialer is an advanced outbound automated dialing solution. It also auto-dial numbers manage campaigns, sales, etc. Alternatively, also provides multiple facilities to the business for dialing and voicemail broadcasting. In fact, it’s a cost-effective solution for mass communication. Furthermore, it is subdivided into the predictive, power, progressive, and Robo dialer.
A predictive dialer is a type of autodialer. Consequently, it focuses mainly on agent productivity. The predictive dialer also smartly predicts agent availability time. Moreover, only connects the agents with the live prospects. Alternatively, also skip all unanswered, unproductive calls too. Certainly, provides more leads and sales with auto fast dialing.
Autodial Software is completely legal all over the world under Telephone Consumer Protection Act (TCPA). Besides, auto-dialers must ensure to work under the laws and limitations of the TCPA and (TSR)The Telemarketing Sales Rule.
Clearly, you are also not allowed to dial any emergency number. Indeed, you are strictly not allowed to call any number already listed in the national DNC list. Auto dialer also allows you to add the restricted number to the DNC list for safety.
Furthermore, make sure you don’t use the ROBO dialer without written consent. Pre-recorded calls are also restricted for marketing and advertisement.
Most importantly, reduce abandoned calls and use the specific autodialer that ensures agent availability on every call. Above all, always use dialer360 auto-dialers software under Dialer360 Accounts and Usage Policy.