The manually marketing calls that your agent makes after meeting difficulties like unanswered call and the time spent on it can be spared and you can make a perfect pitch call successful within seconds with robo calling software! Robo calling dials max channels and set an IVR for the answered calls. So all the manual work and the time can be saved by robo calling system. Robo calling delivers a perfect IVR for your customers and let them hear a beautiful refreshing voice and not only that, it saves you the time that you spent on manually dialing and let your agents relax. Robo calling also offers you press 1 campaign that means you can give your customers the option of dialing 1 if they want to talk to the customer service representatives. If you select press 1 campaign for robo calling system then it will first play an IVR to connected call and let the customer press 1 when they get interested in your product and let you have an opportunity to make your customer as your lead! With robo calling and Press 1 campaigns you can achieve potential customers in no time.
Robo Calling Software is
- Secure
- Reliable
- Fast
Robo Calling Software Provides
- Campaigns
- IVRs
- Time Management
Voice Broadcasting Features
IVR support
Voice Broadcasting have IVR (Interactive voice response) support for their customers to contact them with pre-recorded voice messages.
Ringless Voicemail
Ring-less voicemail, called a voicemail drop, a method in which pre-recorded audio message is placed in voicemail inbox without associated telephone ringing first. Read More…
Play Message
IVR play pre-recorded audio messages or use text to speech to answer the contact.
Capture Digits
It capture a number of digits and checks to confirm the length of numbers is right within a specified range.
Multi-choice
It capture a single digit between 0 and 9.
Rating
Check a number between 1 and X to confirm, the number is within the specified range or not!
Record
IVR record live audio call from the contact.
Conferencing
Dial multiple contacts numbers and put them into one frame for conferencing.
DNC
It protects from Do Not Call contact numbers, give contact ability to detect and not to dial again of further calls and campaigns.
Call Transfer
IVR support the agent to transfer the live call from one agent to another and from one department to another.
SMS
By using the voice broadcasting feature, agent can send an SMS to customer during the call.
Branching
Go to specified part of the IVR depending on the contact’s input.
Tag support in TTS
While text messages or live call, text to speech tags the contact with its name and mention by place, for instance: “Hello Mr. (name), we are calling on the behalf of (company name).
HTTP API
IVR directly take an actions if any external information source will be found.
Call Transfer Recording
Record the transfer calls for training and information purposes also for quality assurance.
TTS Support
Text to Speech support and easily change the voice messages.
Reporting
Avatar Voice Broadcasting exclusively save calls data information and conduct survey report.
TTS Support
IT support Text to Speech in lingual and multilingual languages using TTS software to generate text.
AMD
Automatically detection answering machine and record the audio message to other end after beep identification.
SMS
SMS broadcasting supported to send the company introductory text on mass level.
White-labeling
It can easily rebranded with a custom template.
Highly Scalable
Avatar Voice Broadcasting features is highly flexible to provide as task queue based distribution messages and sending commands to application messaging system, which in turn can send instructions to multiple instances to make millions of calls per day.
Multi-User
Supports multiple users, facilitating SaaS voice broadcast providers to allow their customers to create their own voice broadcast campaigns.
Integration
Direct integration with third party applications using API’s that correspond to every function available via the web interface.
API Explorer
Interface to experiment and test API calls.
Extensive Documentation
Comprehensively help the beginners by documentations, how to integrate with systems and system development with integrated to different tools.
Telephony
It contains on leading telephony system, ensure to provide the best call system.
Instantly scalable
With Avatar Voice Broadcasting, you can easily set up new agents without central configuration.
Recurring Tasks
Supports recurring tasks or specifying an exact date or countdown for when the task should be executed, for whom and when ended.
Auto-Redial
After connected the messages to whole population, ones can easily re-dial to non-connected numbers at later time.
Web Interface
Avatar Voice Broadcasting can be managed via a Web interface.
Real time web-based reports
It discover the call details of oldest and latest dialing numbers and report web based.
Remote Queries
You can share your query status and results via URLs.
Error Emails
If fail to complete the task, easily configured to send emails to the administrator.
Import Contacts
Executive can easily import contact details from a .csv file by using Avatar dialler software.
Audio Upload
Executives and business holder simple record their messages and upload into audio files to broadcast the mass audience.