How to check agent performance?

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Step # 1

Login to admin panel

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Click on visit admin panel button.

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Add given login details into login form and click on Login Button.

Step # 2

Check Agent performance.

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Click agent performance link from left side menu.

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Agent Performance, select date range, campaign, user group, users, shift, display type and click submit Button.

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Reports will be automatically generated just under the form, if you want to download any report then just click on download button.