How to download, Install, Configure and Connect a Soft-phone with dialer360?

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Step # 1

Login to admin panel

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Click on visit admin panel button.

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Add given login details into login form and click on Login Button.

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Click Phones button in Users section form left menu.

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Check your phone no from phone list and Click on Edit button from actions column.

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Select N from options with label is_webphone and hit Submit.

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That’s it, your web-phone is now successfully disabled.

Step # 2

Download Soft-phone.You can use any Sip phone, in my case I am using X-lite

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Search X-Lite download in google search bar or go to our download page

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Download X-Lite latest version for windows or mac according to your OS.

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Wait for downloading X-Lite .exe file.

Step # 3

Installation

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Run .exe file from your downloads folder and Click Next.

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Accept terms and conditions, and Click Next.

 

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If you want to change destination folder you can otherwise Click Next.

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Now just click on install button to start installation.

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Wait for a moment.

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Congrats! Your X-Lite is successfully installed and ready to use, click Finish.

Step # 4

Configrations

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Open X-Lite from your desktop shortcut.

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Click Softphone -> Account Settings.

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Add account details given to you.

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Wait for a moment, your phone is getting ready with available sign.

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That’s it, a green signal means you’re ready to go.

Step # 5

Connecting Agent Panel

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Go back to our landing page and click agent interface Button.

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Add given login details into login form and select one of assigned campaigns or refresh campaign list with refresh button and hit Submit.

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Wait for a moment while interface is building.

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As you are logged in to your Agent Interface you’ll receive a call on your sip-phone which means connection is Ready to go.